24/7 Concierge Support

How Can We Help You?

Browse essential topics or get in touch directly with our support team.

Call Us

Direct telephone assistance

+91 96015 11596

Tap to dial directly from your mobile device.

Email Support

General & order inquiries

fashioncityinidia18@gmail.com

Typical response time: under 2 hours.

Store & Headquarters

Paldi, Ahmedabad

F/7 Jethabhai Park, Narayan Nagar Road, Paldi, Ahmedabad, Gujarat - 380007, India

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Quick Help Topics

Orders & Tracking

Check status, edit shipping address, or track courier dispatch

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Returns & Refunds

View return guidelines and request alterations or exchanges

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Frequently Asked Questions

Instant answers to sizing, delivery, and payment questions

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Common Inquiries

How does Bespoke Sizing work?

Our bespoke tailoring program utilizes advanced sizing recommendation algorithms linked directly to historical European custom measurement charts. When placing an order, simply select your nearest size. Our personal concierge team will contact you for custom adjustments.

What are your secure billing parameters?

FCISELLER operates strictly under certified PCI-DSS secure billing standards. No credit card numbers or security credentials are ever cached on our external servers.

What is your delivery timeline?

All garments are dispatched with elite, fully-insured couriers (DHL Express, FedEx, Delhivery). Delivery generally takes 1-3 business days across India.

How do I contact customer support?

You can reach our dedicated concierge team via email at fashioncityinidia18@gmail.com or call us directly at +91 96015 11596.